Cancellation Policy

Refundable Rates Policy

Cancellation Policy

This rate allows free cancellation up to 21 days before the Check-In date.
If you cancel 21 or more days before Check In Date, you will get a full refund of the deposit.
Any cancellation made later will result in a charge of the total cost of the reservation.
In case of no-show or early departure, the hotel has the authority to charge the full cost of the reservation. No refund is made for the unused nights and the total amount is charged as a cancellation penalty fee.

Payment Policy

A deposit of 30% of the total cost of the booking is requested in order to confirm the reservation.
The deposit is refunded in case the reservation is cancelled within the free cancellation period.
In any other case where the free cancellation period has passed, the deposit can’t be refunded nor used as credit for future use.

Non-Refundable Rates & Special Offers Policy (Prepaid Bookings)

Cancellation Policy

Free cancellation or modification is not available for this rate.
Special conditions apply to this discounted rate, no free cancellation is allowed.
The total amount of the reservation is charged upon booking and it is non refundable.

Payment Policy

Full prepayment upon booking is required for this special rate. If the guest cancels anytime no refund will be made.
In case of failure to provide payment as above, the hotel will notify you accordingly requesting a new payment method and reserves the right to cancel the reservation without any further obligations.

Any exceptions to the above policies are at the discretion of the hotel and must be made in writing.

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